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Flight delays and cancellations



When you are have suffered flight delays and cancellations on Any airlines, you should turn to Travel Help Desk to help you get the compensation you deserve. With Travel Help Desk, your claim to delay compensation is assured. By using our easy, fast and free online calculator you can check your eligibility for compensation.


Travel Help Desk Your rights when delayed with American Airlines


  • When the flight was canceled, delayed at least 3 hours or overbooked

  • Regardless of the ticket price

  • Flights dating as far back as 6 years

  • You could be entitled to as much as Up to €600 compensation


Tips and Tricks when delayed with American Airlines


  • Establish what caused the delay directly with the airline

  • Collect documents: photos/screenshots, receipts of expenses, vouchers, etc

  • Be sure to claim your benefits and services while at the airport

  • Exchange contact details with fellow passengers


Recent flight delays and cancellations with Airlines


It’s no news, American Airlines have performed badly on the flight delays and cancellation chart. With more flights out of the UK delayed or canceled than most other airlines, American Airlines has a notoriety of being always liable to the delay compensation claim.


Under what conditions your flight delay eligible for compensation?


The EU 261/2004 regulation specifies conditions for which passenger becomes entitled to an American Airlines delay compensation. The conditions as outlined in the regulation are:


  1. That an American Airlines flight arrives at its final destination, more than 3 hours after the ETA.

  2. In case of flight cancellations, cancellations without prior notice of 14 days and above.


The EU 261/2004 regulation specifies sanctions for these infringements. However, these sanctions will not apply if the delay or cancellation is a result of extraordinary circumstances such as union strikes or bad weather.


American Airlines passengers are entitled to a delay compensation in the event of any of the following:


  • Flight delay: If your American Airlines flight arrived at your destination for more than 3 hours after ETA.

  • Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.

  • Overbooking: If you had suffered a denied boarding due to overbooking of your flight.

  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination more than 3 hours later than expected.


Don’t take any excuses!


  • Meal vouchers or accommodation (in the case of an overnight delay) does not suffice for compensation.

  • All flight packages are covered by this regulation and only the person on the passenger manifest and who have suffered the delay, irrespective of who paid for the ticket, will receive compensation for the disturbance.

  • Your claims are valid for up to 6 years retrospectively.

  • Only extraordinary circumstances such as union strikes or bad weather relieve the airline of this responsibility.


Find below an outline of flight delay compensation you are entitled to, based on the distance of your intended flight:


  • Short distance flight delays – Below 1500km – Passengers are due €250 compensation from American Airlines.

  • Medium distance flight delays – Between 1500km and 3500km – Passengers are due €400 American Airlines compensation.

  • Long-distance flight delays – Over 3500km – Passengers are due €600 American Airlines compensation


you are automatically entitled to certain benefits. Although these rights and benefits may vary depending on the distance of your flight, it is important to note what these benefits are. Below, you’ll find an overview of what you’re eligible for:

  • Short distance: from 2 hours waiting time – free drinks, free food, and 2 telephone calls, emails or faxes

  • Medium distance: from 3 hours waiting time – free drinks, free food, and 2 telephone calls, emails or faxes

  • Long-haul: from 4 hours waiting time – free drinks, free food, and 2 telephone calls, emails or faxes

Airlines


Your flight delay with…


Air Canada Air France American Airlines British Airways easyJet Lufthansa Malaysia Airlines Ryanair Turkish Airlines United Airlines US Airways Virgin Atlantic American Airlines


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